Plain answers to common questions Frequently Asked Questions

We understand that accounting and tax matters can sometimes feel confusing, especially with changing regulations, deadlines, and reporting requirements.

To help make things simpler, we've answered some of the most common questions we receive from individuals, sole traders, limited companies, landlords, and business owners.

Whether you are looking for guidance on Self Assessment, VAT, payroll, CIS, limited companies, or cloud accounting software, our FAQ section is designed to provide straightforward, practical information in plain English.

If you cannot find the answer you are looking for, our team is always happy to help.

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01

Self Assessment

Do I need to complete a Self Assessment tax return?

You may need to complete a Self Assessment tax return if you are self-employed, a company director, receive rental income, earn additional untaxed income, or have more complex tax affairs. If you're unsure whether you need to file, we can help assess your situation.

When is my Self Assessment tax return due?

Paper tax returns are usually due by 31 October, while online returns must normally be submitted by 31 January following the end of the tax year. Any tax owed is also generally payable by 31 January.

When do I need to pay my tax bill?

Most Self Assessment tax bills are due by 31 January each year. Depending on your circumstances, you may also need to make Payments on Account towards the following year's tax bill in January and July.

How do I register for Self Assessment?

You can register online through HMRC's website. Once registered, HMRC will issue a Unique Taxpayer Reference (UTR), which is needed to submit your return. We can assist with the registration process if required.

What happens if I miss the filing deadline?

HMRC can issue automatic penalties and interest charges for late tax returns and late payments. Filing as early as possible helps avoid unnecessary fines and reduces last-minute stress.

What expenses can I claim against my self-employed income?

Allowable business expenses may include travel costs, office expenses, software subscriptions, professional fees, tools, equipment, and a portion of home working costs where applicable. Claiming legitimate expenses can help reduce your tax bill.

Do I need to submit a tax return if I am employed under PAYE?

Not always. However, you may still need to file a return if you receive additional income such as rental income, dividends, freelance income, or have higher earnings that HMRC requires reporting.

Can you complete my tax return for me?

Yes. We can prepare and submit your Self Assessment tax return on your behalf, ensuring it is completed accurately and filed on time.

What records should I keep for my tax return?

You should keep records of income, invoices, receipts, bank statements, expenses, and any other relevant financial documents. Good record keeping helps support your figures if HMRC ever requests evidence.

How long should I keep my tax records?

In most cases, records should be kept for at least five years after the 31 January submission deadline of the relevant tax year. Some businesses may need to keep records longer depending on their circumstances.

Do company directors need to file a Self Assessment tax return?

Many company directors are required to complete a Self Assessment tax return, particularly if they receive dividends or additional income outside of PAYE employment.

Can I amend a tax return after it has been submitted?

Yes. HMRC usually allows amendments to online tax returns within 12 months of the filing deadline. If you discover an error, it is important to correct it as soon as possible.

What happens if I make a mistake on my tax return?

Mistakes can normally be corrected by amending the return. In some cases, HMRC may charge penalties if errors are careless or deliberate, so it is important to ensure returns are accurate before submission.

Can I spread the cost of my tax bill?

In some situations, HMRC may allow payment arrangements through a Time to Pay agreement. Eligibility depends on your individual circumstances and the amount owed.

What is a Payment on Account?

Payments on Account are advance payments towards your next tax bill. HMRC may request these if your tax liability exceeds a certain amount. Payments are typically due in January and July each year.

02

Limited Company

Do I need an accountant for my limited company?

Whilst it is possible to manage a limited company yourself, many business owners choose to work with an accountant to ensure their accounts, tax returns, and compliance obligations are handled correctly and on time.

What accounts does a limited company need to file each year?

Most limited companies are required to file annual accounts with Companies House and submit a Corporation Tax return to HMRC each year.

What is Corporation Tax?

Corporation Tax is the tax limited companies pay on their profits. This includes trading profits, investment income, and gains from selling assets.

When is Corporation Tax due?

Corporation Tax is normally due nine months and one day after the end of your company's accounting period.

How much tax does a limited company pay?

The rate of Corporation Tax depends on the company's level of profits and current HMRC tax rates. We can help ensure your company operates as tax efficiently as possible.

Can I take money out of my company?

Yes. Company directors can usually take money through salary, dividends, expenses, or director's loan accounts, depending on their circumstances.

Should I pay myself through salary or dividends?

This depends on your income, profits, and personal circumstances. In many cases, a combination of salary and dividends can be tax efficient.

What expenses can my company claim?

Limited companies can usually claim allowable business expenses such as software, office costs, travel, professional fees, equipment, and certain home office expenses.

Do I need a business bank account?

Limited companies are legally separate entities, so it is strongly recommended to operate through a dedicated business bank account.

What records does my company need to keep?

Companies should keep accurate records of income, expenses, invoices, payroll, bank statements, and company transactions to meet HMRC and Companies House requirements.

What happens if I file company accounts late?

Late filing can result in penalties from Companies House and interest or penalties from HMRC. Repeated late filing can lead to increased fines.

Can I use my home as an office?

Yes. Many company directors work from home and may be able to claim certain allowable home office expenses.

Do I need to register for VAT?

You may need to register for VAT if your taxable turnover exceeds the VAT registration threshold, although some businesses choose to register voluntarily.

How often do I need to file accounts?

Limited companies typically file annual accounts with Companies House and annual Corporation Tax returns with HMRC.

Can you deal with Companies House and HMRC on my behalf?

Yes. We can manage your company accounts, Corporation Tax returns, filings, and correspondence with HMRC and Companies House on your behalf.

03

VAT

When do I need to register for VAT?

Businesses are usually required to register for VAT once their taxable turnover exceeds the current HMRC VAT threshold. Some businesses also choose to register voluntarily.

How do I register for VAT?

VAT registration can be completed online through HMRC. We can assist with the registration process and advise on the most suitable VAT scheme for your business.

What is the current VAT registration threshold?

The VAT registration threshold can change over time based on HMRC rules. If you are approaching the threshold, it is important to monitor your turnover carefully.

How often do VAT returns need to be submitted?

Most businesses submit VAT returns quarterly, although some schemes may allow monthly or annual submissions.

What happens if I submit a VAT return late?

Late VAT returns or payments can result in penalties, interest charges, and compliance points from HMRC.

Can I reclaim VAT on purchases?

In many cases, businesses can reclaim VAT on goods and services purchased for business use, provided valid VAT invoices are retained.

What expenses can I claim VAT on?

VAT may be reclaimed on allowable business expenses such as equipment, stock, software, fuel, and certain professional services.

What is Making Tax Digital (MTD)?

Making Tax Digital is HMRC's initiative requiring businesses to maintain digital accounting records and submit VAT returns using compatible software.

Do I have to use accounting software for VAT?

Most VAT-registered businesses are now required to use MTD-compliant software to submit VAT returns electronically.

What is the VAT Flat Rate Scheme?

The Flat Rate Scheme allows some smaller businesses to pay VAT at a fixed percentage of turnover rather than calculating VAT on every transaction individually.

What is the difference between standard-rated, zero-rated and exempt supplies?

Different goods and services are treated differently for VAT purposes. Some are charged at the standard rate, some at 0%, and others may be exempt from VAT altogether.

Can I deregister from VAT?

Yes. Businesses can apply to deregister from VAT if they no longer meet the registration requirements or cease trading.

What should I do if I make a mistake on my VAT return?

Minor mistakes can often be corrected on a future VAT return, while larger errors may need to be reported directly to HMRC.

How long should I keep VAT records?

VAT records usually need to be kept for at least six years in accordance with HMRC requirements.

Can you submit VAT returns on my behalf?

Yes. We can prepare and submit VAT returns, manage deadlines, and help ensure your business remains compliant with HMRC requirements.

04

Payroll

Do I need to run payroll if I employ staff?

Yes. If you employ staff and pay them above HMRC thresholds, you will usually need to operate a payroll scheme and report payments to HMRC.

How often can payroll be processed?

Payroll can be processed weekly, fortnightly, four-weekly, or monthly depending on the needs of your business and employees.

What information do you need to run payroll?

We typically require employee details, pay rates, hours worked, pension information, and any changes such as bonuses or sick pay.

What is PAYE?

PAYE stands for Pay As You Earn and is the system HMRC uses to collect Income Tax and National Insurance from employee wages.

How do employees pay Income Tax and National Insurance?

Deductions are usually calculated automatically through payroll and submitted to HMRC on behalf of employees.

What is a payslip?

A payslip provides employees with a breakdown of their pay, including wages, tax deductions, National Insurance, pension contributions, and net pay.

What is Real Time Information (RTI)?

RTI is the system used to report payroll information to HMRC each time employees are paid.

Can you manage payroll for just one employee?

Yes. We can provide payroll services for businesses of all sizes, including directors-only payrolls and single employee payroll schemes.

Do directors need to be on payroll?

In many cases, company directors take a salary through payroll, even if they also receive dividends.

What is Statutory Sick Pay (SSP)?

SSP is the minimum amount employers may need to pay eligible employees who are off work due to illness.

What is Statutory Maternity Pay (SMP)?

SMP is the statutory payment eligible employees may receive during maternity leave, subject to HMRC rules and qualifying conditions.

What is Auto Enrolment?

Auto Enrolment is the requirement for employers to enrol eligible employees into a workplace pension scheme and make pension contributions.

Do I have to provide a workplace pension?

Most employers are legally required to provide a workplace pension scheme for eligible employees.

What happens if payroll is submitted late?

Late payroll submissions can result in HMRC penalties and may affect employee tax records.

Can you deal with HMRC payroll queries on my behalf?

Yes. We can manage payroll reporting, submissions, and communication with HMRC on your behalf.

05

CIS — Construction Industry Scheme

What is the Construction Industry Scheme (CIS)?

CIS is a HMRC scheme that applies to contractors and subcontractors working within the construction industry.

Do I need to register for CIS?

If you work within construction as a contractor or subcontractor, you may need to register for CIS with HMRC.

What is the difference between a contractor and subcontractor?

A contractor pays subcontractors for construction work, while a subcontractor carries out the work on behalf of the contractor.

How much CIS tax will be deducted from my payments?

The amount deducted depends on your registration status with HMRC. Different deduction rates apply to registered and unregistered subcontractors.

Can I reclaim CIS deductions?

Yes. CIS deductions are usually offset against your tax liability, and any overpaid tax may be reclaimed through your tax return or company accounts.

How do CIS deductions affect my tax return?

CIS deductions are included within your annual tax return calculations and can reduce the amount of tax you owe.

Do I need to submit CIS returns every month?

Contractors are generally required to submit monthly CIS returns to HMRC detailing payments made to subcontractors.

What happens if a CIS return is late?

Late CIS returns can result in automatic penalties from HMRC, even if no tax is due.

What records should I keep under CIS?

You should keep records of invoices, payments, deduction statements, subcontractor details, and CIS submissions.

Can CIS be deducted from labour only?

Yes. CIS deductions generally apply to labour elements of construction work rather than materials.

Do limited companies operate under CIS?

Yes. Limited companies operating within the construction industry may still fall within CIS rules.

What is Gross Payment Status?

Gross Payment Status allows approved subcontractors to receive payments without CIS deductions being withheld.

How do I apply for Gross Payment Status?

Applications are made through HMRC, and businesses must meet certain turnover and compliance conditions.

Can you manage CIS returns for me?

Yes. We can manage CIS registrations, subcontractor verification, monthly returns, and ongoing CIS compliance.

What happens if HMRC investigates my CIS records?

HMRC may request evidence and records relating to CIS payments and deductions. Maintaining accurate records is essential to support compliance.

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